Terms of Use

WritingKittens.com Terms of Use

This is a legal document that codifies all of the terms and conditions of use of the WritingKittens.com website, including the rights and responsibilities of both customers and the Company, as customers order consulting services from the Company. By using the services provided by Writingkittens.com (the Company), you agree to all of these terms of use.

Definitions of Terms

Customer = Anyone who places an order for consulting services from Writingkittens.com.

WritingKittens.com = The writing consulting company which offers services and from which customers purchases service. It will hereafter be referred to as the “Company.”

Order = The online completion of the form by a customer which requests services from the Company and for which the customer makes payment.

Legal Contract/Agreement

This document constitutes the entire agreement between a customer and the Company. It takes force when a customer places an order for writing services and no other agreements will be in force except for this document for as long as the customer remains a customer of the Company.

Order Payment

The payment for the Product is calculated according to the Company’s pricing and should be paid in advance. The Company starts to process the Order only after the payment for the Product is made and is authorized.

The Customer can provide payment in instalments, when requested, as long as the following terms are followed:

The price of the Order should be $500 (USD) or higher
The first part of the payment should be paid right after the Customer receives the first payment link

* Company representatives reserve the right to refuse a Customer in splitting the payment if such a step might comprise successful Order fulfillment.

** If the installments are not issued within a specified time frame, the company reserves the right to temporarily suspend the Order fulfillment until the due amount is received.

Order can be paid via Credit Card, Wire Transfer (payment via this method may take up from 3 to 14 business days) and/or Personal Credit Balance.

If the transaction fails, the Customer should check the balance on his/her card, online purchase restrictions and card validity before contacting the Support Staff for assistance.

Customer Use of Company Provided Services

WritingKittens.com is a company that provides writing consultation services to its customers, as they need assistance in producing their own written works for any purpose. When a customer contracts for such services by completing an order form, the customer understands that such consulting services are for personal use only and that any products that may result from such services are also for personal use only. Any products that result from consulting services of the Company shall not be sold, transferred, or otherwise distributed to anyone else.

Legal Jurisdiction of WritingKittens.com

The Company is an incorporated entity under the laws of the jurisdiction in which its corporation reside. The Company is not responsible for knowledge of the laws of any jurisdictions in which its customers reside. It is the customer’s responsibility to make him/herself aware of any and all laws regarding retail purchases via the Internet in the jurisdiction within which s/he resides. The company shall not be liable for any customer violation of laws within his/her jurisdiction related to purchase of services from WritingKittens.com

Business Function of WritingKittens.com

The company provides writing consultation, advice, and other related services to its customers, as they place orders for such service. In order to provide these services, the Company maintains a professional staff of degreed and qualified consultants, editors, and customer service representatives.

Any products that result from the consultative services of the Company and/or its staff members are for customer personal use and customer activity which may be considered illegally or academically dishonest is not condoned or authorized by the Company. Therefore, the Company bears no responsibility for consequences that arise from misuse of said products.

Policies of WritingKittens.com

The Company publishes several policies by which the Customer is bound. It is the customer’s responsibility to review all of these policies and to understand them, for the customer shall be bound by them once an order for services is placed. The following policies should be read and reviewed:

Disclaimer: This policy outlines the specific responsibilities of both the company and the customer during all transactions with each other. It further lists circumstances under which the Company may not be held liable.
Plagiarism: The Company, in the course of providing consultative writing services will not condone, encourage, or support any type of plagiarism.
Revisions: The Company is committed to customer satisfaction with the services it provides and with the products that result from those services. It is committed to assist the customer with revisions to his/her writing until full satisfaction is achieved.
Refunds: Refunds for services rendered are rare; however, should a customer request a refund due to dissatisfaction, the Company will thoroughly investigate the matter and make a decision.

Privacy Policy

At WritingPapers.com your privacy and your personal information security is one of our main priorities. We want our clients to fully understand, what information we collect and how we further use it and how we store it. Be assured that we only collect information that is necessary for us to provide you with our products and services

The personal info we collect includes, but is not limited to:

Your Name
Your Email Address
Your Contact Phone Number(s)
Other electronic data that helps us analyze and improve your customer experience with our Website

Purpose of This Privacy Policy

Our goal is that you know what personal info we collect, exactly why we collect such data, and how we use it. We also provide you with options to access that data to control and update it when necessary

Personal Information We Collect

In order to provide you with quality service and products, we collect the above-mentioned information from you. You provide it to WritingPapers.com voluntarily; we in no other way can or will retrieve it from you. Information that we collect is needed to match your product requirements, to contact you in case order clarifications are needed and to deliver the final product. You provide this information in the following circumstances:

When making your first purchase, you automatically create a personal account with WritingPapers.com. You will provide your contact information in order to create an account.
When placing orders with WritingPapers.com, you provide very specific details that may reveal personal information (such as year of study, the Subject the product addresses or the name of the course you take). We assure you that this information is used ONLY to match your order requirements.

You may request help from the WritingPapers.com customer support department. In this case, you will provide your email address and phone number so that we may contact you.

You may fill out contact forms to sign up for our newsletters or other information /alerts. In this case, you will provide your email address and a cell phone number.

If you participate in any of our surveys, contests, or other interactive activities, you may be providing your contact information

Again, all of this information you provide voluntarily, it may not and will not be retrieved by us in any other way than from you directly, by filling in the respected website/application fields and forms.

Other Information We Collect

We indirectly collect some information too.

We keep track of all the orders and communication you have with respect to these orders via communication channels the service provides. We record and store the history of our communication in order to provide the quality service and improve your customer experience.

We use cookies and some other technologies that will track how you browse our site, pages you visit, how long you stay on each page, and the frequency with which you access our site or pages. We do this so that we can give you a better and more personalized experience. Check our Cookie Policy for more details.

We often collect IP addresses, browser types, dates, times of use of our services, preferred language, types of devices used to access our site in order to technically adjust our service content to your needs.

You may also provide us with personal information of others who might benefit from our products or services (if you become our Affiliate Program Member). We use this information for purposes of promoting our products/services or for identifying potential new customers.

This information is stored and used within WritingKittens.com ONLY, will not be resold or provided to any third party, that is not related to the delivery of the service you purchase

How We Use the Information We Collect

We only collect the minimum amount of data we need for purposes of serving you better and we limit our use of it to the following:

Data you have given us permission to use for stated purposes
Data you have provided that we must use to communicate with you in order to deliver services

We also store data that we use to update or improve our services to you. When you have purchased products or services, we keep this information and use it to offer additional services that we believe may interest you. As well, we use it for the following:

To diagnose any issues with our site, including errors, broken links, security risks, and improvements we can make to our site, app, or pages
To identify our clients and protect the company against fraud and abuse

What We Share

There are times when your personal information is shared with third parties, and it is important that you know under what circumstances this occurs:

We will share with other partner parties, whose services are integrated with ours (spell checkers, service platforms etc.)
We will share with third parties with whom we have contracted for certain services, to include:

Payment processors
Those who are contracted to administer surveys, contests, etc.
Contractors we may use to deliver emails, surveys, etc.
Others with whom we contract for customer relationship functions

Information that we share is necessary for our partners to perform their functions. They may not share your information with anyone else, other than sub-contractors, and the same terms and conditions apply to them.

How and Why We Communicate With You

We will communicate with you regarding services you have purchased. We may also communicate with you about additional services offered by us or third parties if we believe they will be of interest to you. You may withdraw permission at any time, and the process for that is covered later in this policy. In general, these are the methods used to communicate with you:

Email
Phone Calls
Text Messaging
Automated emails or texts that are sent out in bulk to our mailing/contact lists

When you use a service that is not our company and that service allows you to import contacts, you may import our website. In this case, we will use your information only for the purposes of offering products and services according to this privacy policy. You may opt out at any time, by contacting our customer support department and requesting to be removed from our database.

Our Use of Web Analytics Tools

We use a variety of analytics tools that are available to us to collect information about how our users/customers interact with our website or app. This information includes how you access our site or app, what pages you visit, and the length of time you spend on each page. Again, this information is aggregated so that we can improve and update our site/app for a better user experience.

When we use analytics tools, consistent cookies are placed in your browser. This will identify you for each subsequent visit to our site or app. No one may use cookies that one tool has placed. These cookies do not include any of your personal information, and you have several options for opting out of cookies.

When You Access Third-Part Sites From Our Site

There are links on our site to third-party sites. Should you choose to access any of them from our site, you must understand and agree that we are not responsible for any content on those sites, nor does our privacy policy remain in effect as soon as you leave our site. As a precaution, we urge you to read that website’s privacy policy before proceeding through the site.

Your Control of Your Personal Data

You can access all of your personal data through the account settings on your account page. Here you may update your information or request to delete of any of it. Should request deletion of your personal information in the course of our completing an order from you, the data will remain in force, as long as we need it to complete your order. Once it is no longer required, we will delete it.

Our Procedures for Storing and Securing Your Data

We use the latest technologies to securely store your personal information, even using encryption when warranted.

Further, we keep your personal data as long as necessary to provide the services you have requested. There are other reasons for retaining your information beyond that point:

Storing it may be required by law or through a legal contract to which we are a party
For preserving a record of your transaction, resolving disputes, or either defending or enforcing our legal rights
For managing our financial records
If you have concerns regarding our retention of your personal data, please contact our customer support department.
Your Use of ‘Do Not Track’ Notifications

Some browsers allow you to place a ‘do not track’ notification when you visit a website. Because the meaning of this notification is not clear, you need to understand that we do not alter our policies or procedures when we see these notifications.

Age Requirements

We provide products and services to individuals who are at least 18 years of age. The reasons are obvious. We do not obtain or store personal data of minor children. If you believe that an under-age child has access to our site and ordered services, we ask that you notify us immediately.

When We Make Changes To Our Privacy Policy

We do have the right to modify or amend this privacy policy at any time. If and when we do make changes, we will post those changes on our website and app and anywhere else we think it would be appropriate to do so. In general, you can expect notifications to be made on our website and through emails to all of our subscribers. Any substantial changes we make will not go into effect until 30 days after posting so that our users/customers have the time to review them and take any action they believe is in their best interests.

Contacting Us

We have a customer support department that is open 24 hours a day and available by phone, live chat, or email, as indicated on our site. We will respond as quickly as possible to any question or concerns you may have.

Placement of an Order for Consultation

The customer laces an order by completing the order form found on the Company website. All fields in this form must be completed so that the appropriate consultant can be located and assigned.
Payment is expected at the time of order placement and occurs through a regular checkout procedure handled by a third-party SSL certified processor. The Company accepts all major credit and debit cards, as well as PayPal, e-checks and wire transfers. No consultant will be assigned until payment has been received.
The customer will work directly with his/her consultant until services are no longer needed. During this time, it is the customer’s responsibility to respond to all consultant questions in a timely manner. If the customer fails to maintain communication with his/her consultant and the result is a delay in services, then the Company shall not be responsible for such delays.

Technical Issues

Occasionally, there may be issues with the Internet, with browsers and servers, with power outages, and so forth. These are beyond the control of the Company and the Company is therefore not liable for delays in service that may result.

Amendments to this Document or to Any Company Policies

The Company reserves the right to make changes to this document or to any of its published policies. When such changes occur, the Company will provide notification on its website. It is the customer’s responsibility to make him/herself aware of any such changes. All changes to this document or to policies become effective as soon as they are published, and customers are bound by them upon such publication.

Dissertation services

The Customer should provide a specific end date for his/hers dissertation project in order for the company to process the order correctly. The 'End Date' cannot exceed 8 months from the order placement date.

If the dissertation project is required to be submitted by Chapters, deadlines should be provided for each Chapter.

If the dissertation project is required to be submitted by Chapters, they are provided one by one after confirmation of the previous Chapter by the Client. The writer cannot work further on the order without confirmation of his/her work.